At hoecrypto, we value your satisfaction. If you are not completely happy with your purchase, please read our return and refund policy:
- Return Conditions:
- You can return your item within 30 days of receiving it.
- The item must be in its original condition, unused, and in its original packaging.
- For digital products, returns are only accepted if they have not been downloaded or used.
- Return Process:
- Please contact our customer support team at [email/phone number] to initiate the return process.
- After verification, we will send you the necessary instructions for returning your item.
- Refund Timeframe:
- Once we receive the returned item and verify its condition, your refund will typically be processed within 7 to 14 business days.
- Refunds will be issued using the original payment method.
- Conditions and Exceptions:
- Discounted items and digital products cannot be returned once downloaded or used.
- Special conditions may apply for items purchased through affiliate links or special promotions.
- Contact Support:
- If you have any questions or need assistance, please reach out to us at [email/phone number].